Frequently Asked Questions
Everything you need to know about your DS18 shopping experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to generate a prepaid shipping label.
How do I determine my size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing those figures to our chart, as our fits range from athletic to oversized.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options via Klarna and Afterpay.
How should I care for my DS18 apparel?
To maintain the quality of the fabric and prints, we recommend machine washing inside out on a cold cycle and hanging to dry. Avoid ironing directly on graphic designs.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after placement to request a change or cancellation by contacting our support team.